Supplier Helpline

The NGK Group has established a supplier helpline to promote open, fair, and equitable procurement activities in accordance with the NGK Group Procurement Policy.

Purpose of Supplier Helpline

To promote open, fair, and equitable procurement activities in accordance with the NGK Group Procurement Policy, the NGK Group acts in accordance with various group policies, Corporate Business Principles and Code of Conduct regardless of its level of involvement in the procurement activities. On the other hand, as part of our efforts to promote sustainable procurement across the entire supply chain, we respectfully ask our suppliers to comply with NGK Group Supplier Code of Conduct.
The purpose of this helpline is to promote NGK Group’s compliance management by encouraging our business partners to report any suspected or confirmed violations of laws or inappropriate conduct by NGK Group employees or other related parties in connection with our supply chain operations. Such reporting of information enables us proactively to prevent and address any potential misconduct across the NGK Group’s supply chain activities.

Operation of Supplier Helpline

Users

Executives and employees (including those retired within the past one year) of suppliers from whom the NGK Group directly procures goods and services

Reception Scope

Legal violation, other socially inappropriate action, or suspected violation or action by an organization or individual across the NGK Group’s supply chain activities

Please refrain from using the helpline to slander an organization or individual or to make reports for other inappropriate purposes. Even when reports are received, they may not be accepted as legitimate if the content clearly does not conform to inappropriate action or contains falsehoods.

How to Report Concerns

We have established a reporting helpline operated by Dial Service Co., Ltd., an independent third-party organization, to receive and handle reports.

Online Reporting Form

(User ID: NGK-TH / Password: 1919)

Notes

• Personal information concerning the whistleblower will be handled with the utmost care and used only to confirm the facts or to pursue investigations, in strict accordance with our Privacy Policy .

• Whistleblowers and the organizations to which they belong will not be subject to any unfavorable treatment as the result of submitting a report. This does not apply, however, in cases in which the report consists of slander or other intentional inappropriate content.