Sustainability

Risk Management

Business Continuity Plan (BCP) Initiatives

At NGK, we have established the BCP Countermeasures Headquarters as an organization for leading business continuity and quick recovery, under the direction of the president, in the event of a large-scale natural disaster, and we are promoting BCP for the Group as a whole. Measures include the establishment of multiple manufacturing bases and procurement sources, damage mitigation measures related to buildings and equipment, and employee safety assurance.
We conduct emergency drills assuming a major disaster with the aim of enhancing our responsiveness and adaptability in the event of a disaster crisis. In the drill, participants are instructed to take real actions faithfully according to the plan, through which we identify in detail issues related to each process and procedure and use the findings to improve the BCP.

BCP Organizational Structure

System diagram of the Business Continuity Plan (BCP). The BCP Countermeasures Headquarters, headed by the president, directs the Central Disaster Control Headquarters and each division.

In the event of an emergency or disaster, the Central Disaster Prevention and Control Headquarters will switch over to the Central Disaster Control Headquarters to respond to the disaster.

FY2019 Initiatives

Education	Invited disaster preparedness experts to present lectures aimed at heightening the crisis management mindset among headquarters members Hosted Web-based seminars on disaster preparedness and other topics for branches in and outside Japan Held disaster preparedness workshops aimed at key personnel in each division
Awareness	Distributed a disaster preparedness and emergency response guidebook to all employees of the NGK Group in Japan
Improvement	Invited disaster preparedness experts to come and hold disaster preparedness workshops aimed at key personnel in each division Revised our training scenarios to make them more effective
Other	Established systems for facilitating the simple and handy purchase of disaster preparedness equipment and supplies for NGK Group employees

Future Initiatives

Initiatives aimed at resolving BCP-related issues brought into relief through workshops
Ongoing disaster preparedness and BCP capacity assessment
Improve the level of training and increase BCP effectiveness
Ongoing household disaster preparedness support initiatives (seminars, disaster preparedness supplies sales events, etc.) focused on ensuring that respect for human life remains the top priority of BCP

Response to the COVID-19 Pandemic

In light of the COVID-19 pandemic, the NGK Group activated its BCP in April 2020. Along with gathering and sharing up-to-date information about the current situation, ensuring employees are familiar with information about infection prevention, encouraging telecommuting and other options, and distributing surgical masks to employees, we are monitoring factors that hinder business activity and are developing response measures for them. All of these actions are being taken from an “employee and community safety-first” mindset, and they are aimed at ensuring we can continue our business activities in a socially responsible manner.