Sustainability
Basic Approach
Communication with Stakeholders
In addition to promoting understanding regarding the NGK Group among customers, suppliers, shareholders, investors, regional communities, governments, international organizations, universities, research institutes, and employees, we are continuously improving our activities and initiatives through dialogue with all of our stakeholders.
Basic Approach
In the NGK Group Code of Conduct revised in January 2019, our commitment to “Disclosure of Company Information and Accountability” as a part of stakeholder communication is expressed through the following.
Disclosure of Company Information and Accountability
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We will increase healthy and transparent management by active disclosure of information and discussion with stakeholders.
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Stakeholder Engagement
| Stakeholders | Approach | Communication (objectives) | Communication (methods) |
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| Customers | To earn and maintain the trust of customers, we engage in the creation of new value through the provision of products and services realizing global environmental conservation and social safety and peace of mind from a long-term and global perspective. |
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| Procurement Partners | With a basic policy centered on the three principles of openness and fairness, partnership, and relationship with society, the NGK Group is engaged in fair, free, and transparent business transactions with the procurement partners in our supply chain. We also established a supplier helpline to provide unwavering support for important inquiries in an effort to build and maintain fair supplier relationships. |
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| Shareholders and Investors | The NGK Group aims to meet expectations for enhanced corporate value through dialogues and efforts to disclose information pertaining to management, finance, products, and services in a timely and appropriate manner. |
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| Employees | The NGK Group strives to create a safe and comfortable workplace environment with respect for employee humanity. We also support the growth of human resources and fair treatment enabling each employee to maximize their skills. |
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| Regional Communities | We proactively engage in social contribution activities in response to community needs with the intent of becoming a corporate citizen trusted by society with concern for social issues in all countries and regions where we do business. |
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| Governments and International Organizations | We proactively participate in international initiatives and other activities in order to realize mutual cooperation as key actors seeking to resolve social issues. |
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| Universities and Research Institutes | Through research and educational activities based on industry–academia collaboration, we have been pushing forward with the development of scientific technologies and other technologies that will contribute to solving social issues. |
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