Human Rights

Basic Approach

Within the NGK Group, our relationship with employees is governed by the NGK Group Code of Conduct revised in January 2019 and is based on “Respect for Human Rights” and “Provide a Safe and Enjoyable Work Environment” in accordance with the following. In addition, we have created the CSR Procurement Guidelines for use with suppliers.

Protecting Human Rights and Establishing an HR Committee

The NGK Group complies with international human rights standards and respects all aspects of employee diversity, including racial, nationality, and gender diversity. Our basic hiring policy is to recruit diverse personnel and to provide them with stable employment and equal opportunities. In April 2020, we established the HR Committee as a cross-sectoral, deliberative body tasked with ensuring that corporate activities have a stronger focus on human rights and that important personnel issues are addressed by the NGK Group as a whole.

In fiscal 2020, we focused on the following human rights initiatives.

  • Development and announcement of human rights policy
  • Expansion of human rights due diligence across all NGK Group sites in Japan
Flowchart showing formulation and expression of human rights policies.

Due Diligence Processes and Assessment

The NGK Group shall make a variety of efforts to identify, prevent and mitigate practices within the NGK’s business operations that negatively impact human rights.
We carry out a Corporate Risk Survey (CRS) once every two years in order to help ascertain any latent risks to employees’ human rights.
In addition, a total of 17 Group companies in Japan, including NGK, conduct a 54 question self-assessment survey which is based on the RBA* Code of Conduct and which looks at the three categories of labor, safety and health, and ethics.
We are working to facilitate and confirm improvement in the areas identified from the survey results, and we are also working to expand the scope of this self-assessment survey to a number of NGK Group companies outside of Japan.
We also request our suppliers, particularly new suppliers, to sign an agreement to comply with the CSR Procurement Guidelines every year. In conjunction with this, we survey suppliers in order to ascertain the degree to which they understand and incorporate CSR procurement, and we then work to support CSR procurement-related improvement across all suppliers.

  • Responsible Business Alliance: Focusing primarily on the electronic equipment industry, the RBA establishes standards and conducts audits with the aim of promoting safe working environments, worker protection, and environmental responsibility.

CSR Procurement Guidelines

Ongoing Promotion of CSR Procurement

Diagram showing ongoing improvement of CSR Procurement. The CSR Procurement Guidelines were established in 2010, and since then we have been conducting questionnaire-based surveys on integrating green procurement guidelines into CSR procurement.

Information Disclosure

In addition to releasing the “NGK Group Human Rights Policy”, the NGK Group also conducts assessments of human rights-related risks. We also utilize an ESG Committee and Compliance Committee to address human rights-related complaints. Furthermore, we develop our relationship with our suppliers by staying in constant communication with them via visits to individual suppliers, conducting safety support activities and performing CSR procurement-related surveys.
Also, even though the results of the self-assessment carried out by NGK Group companies in Japan revealed no legally problematic issues or situations, there were some issues identified which do not align with the RBA Code of Conduct. The minor, easily fixed matters are addressed by the individual companies, while those not amenable to a quick, structural fix, but instead require medium-to-long-term study and discussion are addressed by the NGK Group using an integrated, standardized approach.

Complaints Response System

Illustration of complaints response system. We utilize an ESG Committee and Compliance Committee to address human rights-related complaints.